Refund policy
Returns and refunds
We want you to love this shirt. If it isn't right, you have 30 days from the day it arrives to send it back for a full refund.
What qualifies
- Unworn, unwashed, and in the condition you received it.
- Returned within 30 days of delivery.
How it works
- Email support@the1different.com with your order number and the reason for the return. We'll reply within one business day with the return address.
- Ship it back with any carrier. Return postage is on you unless we made a mistake (wrong size sent, damaged in transit, or a printing flaw). In that case we cover it and make it right.
- Once it arrives and we've checked it over, your refund goes back to the original payment method within 5 business days. Your bank may take a few more days to show it.
Exchanges
Need a different size? Email us before you ship it back. This is a small first run, so we'll hold the size you need while your return is on the way, as long as we still have it. If we're out, you'll get a full refund.
Wrong item or damaged on arrival
Send a photo to support@the1different.com within 7 days of delivery and we'll replace it or refund you, our cost, no questions.
Sale items and gift cards
Final-sale items and gift cards can't be returned. Everything in our first drop is full price, so this doesn't apply to you today.
Questions? support@the1different.com or DM @wearthe1different.